For example:

• Install, configure and maintain the hardware required to support CMP Converged Monetisation Platform. The MDS Global product that supports customer care and billing for digital service providers..
• Verify that peripherals are working properly.
• Troubleshoot hardware issues. Repair or arrange for repairs.
• Tune hardware to optimise performance.

Every CMP deployment is unique to the customer In the context of the Cloud Monetisation Platform, an individual or organisation who has signed an agreement to take goods and services from a service provider. A customer receives a bill associated with one or more subscriptions, and can be a single end user or a large company with many subscriptions assigned to one agreement., and therefore hardware requirements and issues will be specific to that deployment. Contact your MDS Global representative for information.

For example:

• Install, deploy and configure CMP software.
• Maintain software and apply CMP upgrades and patches.
• Troubleshoot software issues.

For example:

• Maintain and administer the CMP database.
• Ensure sensitive data is encrypted.
• Ensure data handling and management meets applicable regulations and standards, for example GDPR The General Data Protection Regulation 2016/679 is a regulation in EU law on data protection and privacy for all individual citizens of the European Union and the European Economic Area. It also addresses the transfer of personal data outside the EU and EEA. obligations.
• Purge old or unwanted data.

For example:

• Administering users and user A person with the capability to log in to the CMP GUI software, such as a customer service advisor or agent. groups:
  • Managing user accounts, authentication, access, credentials, roles and permissions.
  • Adding, deleting, creating or modifying user information.

For example:

• Implementing and maintaining physical security, for example access control, locked server rooms, staff IDs and anti-theft measures.

• Implementing and maintaining network In the context of CMP, the infrastructure on which usage of registered customers will be measured – this could be a mobile phone network, broadband network or other non-telecommunications network. and software security, for example authentication, firewalls, intrusion detection and antivirus measures.
• Perform server hardening.
• Creating, maintaining and disseminating security policies for equipment and security.

For example:

• Develop plans for disaster recovery.
• Implement high availability.
• Schedule and perform backups.

For example:

• Monitor
  • CMP system
  • Network communication
  • Users.
• Produce and view reports - daily, weekly and monthly.

For example:

• Optimise processes and lead process improvement.
• Tune CMP system for performance.
• Automate regular tasks, for example backups and purging.

Documentation is how system administrators keep records of assets, including hardware and software types, counts, and licences. Document the configuration of the system, security and usage The consumption of services, for example a subscriber using call minutes. polices, recovery plans, hardware and software inventory. Should there be any issues in the production environment, documentation helps identify the hardware, virtual machine, appliance, software, and so on, that may be involved.

As every CMP implementation is unique, documenting your particular deployment accurately is essential.